Hub Radio Replacement
** Do not purchase without first speaking to a technical support associate. Call: (800) 969-6961, x2 or email firstname.lastname@example.org
Replacement for your PhysioMonitor or SoloVision Hub.
PhysioMonitor U20 Chip Replacement
A replacement of your PhysioMonitor's U20 chip.
** Do not purchase without first speaking to a technical support associate. Call: (800) 969-6961, x2 or email email@example.com.
ScanVision [+] Upgrade Trade-In
Cut the downtime! Rather than waiting on an upgrade of your current devices, we will send you a Certified Refurbished set of ScanVision [+] Rechargeable scanners. Simply send back your battery powered ScanVisions to us in the same box you receive your new upgraded devices in!
ScanVision [+] Upgrade
Upgrade your battery powered ScanVision to the NEW ScanVision PLUS [+] Rechargeable ScanVision. This upgrade is for your current devices. Ship them to us and receive them back in new condition with dramatically improved performance.
Software Update, and Training Support Package
One hour and half session. MyoVision Support staff will remote into your computer to update/install, and configure the latest MyoVision software release. Once the software has installed, support staff will train your clinic to use the features of the new software (e.g. setting up E-Scan, EP stress Score etc.)
Training and Software Installation Package
MyoVision Support staff will setup a Skype connection, and remotely connect to your computer to update/install, and configure the latest MyoVision software release. Once the software has installed, support staff will train your clinic to use the new software, features and the best practice use for your devices (up to 1 1/2 hours). Please note that remote sessions will need to be scheduled at least 7 days in advance to prepare all needed training materials.
This is limited to one (1) 1 and 1/2 hour session. Does not include cost of software, must be purchased separate.
Network Configuration: Tier 2
One hour and a half session. To fix any combination of Tier 1 items that combined, will take longer than 30 minutes. MyoVision Technical Support staff will remote into your office computers and configure the MyoVision software to share patient records to multiple office computers. This will allow your office staff to view and review exams from any computer in the office connected to your local office network.
Network Configuration: Tier 1
MyoVision support staff will setup and establish basic networking connection between a single server and client. Free for new customers (up to 1 year). This is limited to one 30 minute session.